Fix Auto (Jim & Jacks) is a 1st rate facility. Clean..courteous staff. They make the hassle of repairing our car from being rear ended relatively easy. We dropped our car at the Hermosa Beach location. The car was repaired at their El Segundo facility where they work on Tesla's. I would highly recommend Jim & Jacks (Fix Auto) for anything from a fender bender to a major accident repair.

I got rear ended, and this shop was listed as one of the places to get my car fixed. I am so glad I chose them. They were absolutely wonderful! From Melina at the front desk to the gentlemen who explained what was happening with my car and worked on it, I was kept updated every step of the way— everything was made seamless. Additionally, when I picked up my car, I was In a hurry, and they were able to assist me By contacting the rental car place across the street so I could simply leave the car at their shop and be on my way! To They really went above and beyond, and I know if I need any auto bodywork in the future, I will be back to their shop. Thank you all!

I had a terrific experience with Jim & Jack’s Collision Center in Hermosa Beach! Albert was incredibly helpful right out of the gate; he provided a thorough estimate and took the time to explain the entire repair process from start to finish. My service advisor, Abel, kept me appraised throughout the repairs and actually completed the work ahead of the promised date. Upon inspecting the car, I noticed they even went beyond the scope of work with a few minor touch-ups, which was a pleasant surprise. Finally, the check-out process with Melina was seamless and the final cost was spot on with the initial estimate. It's rare to find this level of transparency and professionalism throughout an entire team which is appreciated. I highly recommend them!

From the moment I dropped it off until I got it back, the process was smooth, easy, and communication was excellently. I got my car back a week earlier than expected and they even washed, waxed and cleaned my car. It smells brand new! Thank you!!