I’ve now had my car repaired at Fix Auto Pasadena twice after accidents, and both experiences were absolutely outstanding. The team works like clockwork — everything is organized, efficient, and done to a very high standard. The quality of the repairs is perfect, and they kept me informed throughout every step of the process, which made everything stress-free. Special thanks to Patricia — she was amazing. Super responsive, always on top of everything, and made sure I was updated at all times. Truly a professional and a pleasure to work with. If I ever need repairs again (hopefully not 😄), or if any of my friends do, I will definitely recommend Fix Auto Pasadena without hesitation. Especially if you have a Tesla — this is the place to go.

I would recommend Fix Auto 100%. From the time the car was dropped off, and until it was completed, they kept me informed throughout the process. I would like to give a huge thank you to Rafael. He is friendly, knowledgeable and he is the one that kept me in the loop throughout the process. I would recommend them to anyone. My Tesla looked like new after they completed the job.

I had the best customer experience at Fix Auto. The team is so attentive to what you need and the level of communication is unmatched! Patricia and Matt were both incredibly nice and helpful. They walked me through every step of the process to make sure I was aligned before proceeding. The repairs were quick and came out great :)

Very easy to work with. Seamless process from start to finish, from filing the claim with my insurance, dropping my car off and getting a rental, to receiving updates while they had my car, to picking my car up - everything was perfect. Car looked like new when I picked it up and they had cleaned it inside and out. Patricia at the front desk was a marvel - kind, professional and a great communicator. She took away any distress I had about the process and walked me through everything thoroughly. The body shop workers also did excellent work, I couldn’t believe how great my car looked. 100% satisfaction, thanks so much to everyone at Fix Auto Pasadena.