My experience with this business was strictly positive. From the moment I selected this body shop at the website of the insurance company and till the moment I left the shop on my repaired car. The communication was timely, they kept me informed about every step of the repairment process. The business was very transparent about all decisions they made regarding which parts to replace and which to fix and also whether the replacement will be done with OEM parts or compatible parts from other members. A small bonus that the work has been done a couple of days ahead of predicted date was also nice. For Toyota owners, in Bellevue the shop works with Toyota certified vendor other than Michael's Toyota. I don't think it is important but if it is a deal breaker for you...

I had scraped my front corner bumper. This was my 4th separate auto body repair, and Fix Auto Bellevue again did an excellent job repairing good as new. I also appreciate them getting me in right away and keeping my car until I arrived back from a trip when complete.

Fix Auto did an awesome job with my car repair! They were friendly, efficient, and my car (my baby Blue) looks better than ever! Fix even vacuumed out the interior too! The repair was done quickly, in plenty of time for me to drive out of town to see my family. I would highly recommend Fix Auto for repairs, and would definitely go there again. Stars all around!!

From the moment I dropped off my car everyone there has been amazingly nice, professional, helpful and friendly. They were communicating the whole time my car was being repaired. Helped me get my aftermarket taillights replaced and made sure anything else I had on the car before my accident was replaced. Jennifer and Yuriy made the process from beginning to end painless and easy. Even when I had an issue with my trunk after pickup. They told me to bring it back and fixed it immediately. Highly recommend this shop not only for the customer service but their work as well.