This is one of those places that you don't want to have to go to, but if you do need a body shop, this should be your place. They were so helpful -- from my first call with Jocelyn to set my appointment and clearly talked through the steps. Then Caitlyn who supported the insurance conversations and texted me with helpful updates. They understand customer service and how people want to be treated when they are in stressful situations. And then, the work. Wow -- it felt like we had a brand-new car. Not only did they do a phenomenal job on the body work, but they completely detailed the inside of our car before we picked it up!

From the first telephone call to Fix Auto Tacoma South, to driving away with services complete my expectations were exceeded time and time again. Consistent communication to ensure I understood the processes and had my questions addressed, professionalism of the team, and the efficiencies in the work itself - I couldn't have asked for more. The final outcome of the repair work was what looks like a brand new vehicle. Thank you ever so much to each of those who create an environment that promotes a level of trust and understanding during all of those moving parts to the processes when their customer has been in a collision...Deep gratitude!

Fantastic service. From start process to end was smooth. Dropped my car. They updated me with everything happening with my car vìa text, email, and phone call. Notified me when my car was ready. Sent me the bill in advance. Communicated with my insurance company. Detailed my car at the end before I picked it up. My driver side mirror (which is connected to my system in the car) was taken cleanly off by another driver and they were able to repair it seamlessly back to its original condition. Repair was done in a timely manner and anytime there was a delay, and they notified me immediately and gave me an estimated time of when it was expected to be done.

I had a really good experience with Fix Auto. They were very nice and they helped me out a lot. I was supposed to go in for an estimate that day and I asked the guy if he can do it today and he said yes we can so I got it all done very happy with the work that they did. I would recommend this place to the next person who needs body work done.