I had the best customer experience at Fix Auto. The team is so attentive to what you need and the level of communication is unmatched! Patricia and Matt were both incredibly nice and helpful. They walked me through every step of the process to make sure I was aligned before proceeding. The repairs were quick and came out great :)

Very easy to work with. Seamless process from start to finish, from filing the claim with my insurance, dropping my car off and getting a rental, to receiving updates while they had my car, to picking my car up - everything was perfect. Car looked like new when I picked it up and they had cleaned it inside and out. Patricia at the front desk was a marvel - kind, professional and a great communicator. She took away any distress I had about the process and walked me through everything thoroughly. The body shop workers also did excellent work, I couldn’t believe how great my car looked. 100% satisfaction, thanks so much to everyone at Fix Auto Pasadena.

I had such a great experience! The team went above and beyond from dropping off the car to picking up the car. I was updated via text and over the phone which put me at ease with the whole process. Patricia answered all my questions and was very sweet over the phone. I am extremely satisfied with the results and had a great experience with the team.

I had an exceptional experience at Fix Auto Montrose location, so I decided to visit their Pasadena branch. What truly set them apart was the exceptional customer service provided by Patricia. Her positive attitude and constant updates throughout the process made the entire experience enjoyable. I highly recommend Fix Auto Pasadena, especially because of Patricia’s outstanding service. Not only did my car come out great, but it also arrived much quicker than I had anticipated.