I had a great experience with Fix Auto. The service was excellent, and Kien was very friendly, helpful, and professional. He guided me through everything I needed and made the whole process much easier, including helping me arrange a rental car and guiding me to the closest rental options. I really appreciate his patience and support. Thank you, Kien, and the Fix Auto team, for the great service! Highly recommended.

After my car's rear bumper was damaged, I filed a claim and was pleased to find this shop was not only on my insurance's list of approved providers but also a strong recommendation from a friend. Daniel provided excellent communication throughout the process, sending email updates with detailed photos of the damage, the repair estimate, and the projected completion date - which was super helpful and reassuring. The entire experience, from dropping off my car to picking it up, was smooth, efficient, and handled with utmost professionalism. I am very satisfied with the quality of their work and wouldn't hesitate to recommend them to anyone needing auto body repair.

Although I did think Kien and his staff did a great job of taking care of my vehicle. The minor fender bender that my vehicle was involved in is almost unnoticeable. -Update: after 10 days the color is off still. I tried giving the shop the benefit of the doubt that once the paint and clear coat has cured the paint would be really close. Most angles and in most lighting the whole bumper just looks like a shade or two too dark. Now I noticed some oddities where the damage initially was. I noticed a dent forming and I’m not sure how. The weather has been warmer lately so I will take it back to the shop to see if they can fix the color and the odd dent. -Update: Kien took a look at my bumper and was willing take care of it. Excited to see the results of the fix and improved color -Final update: Kien redid my bumper and it looks a lot closer to factory. Color is about 97-98% match this time around. I’m satisfied.

I found this shop through State farm's select service providers and am very happy with the outcome and process. The estimate was reasonable compared to other shops that I received quotes from. Kien was easy to work with and he even recommended choosing a rental car location that was right around the corner, making the drop off and pick up super easy. They did a flawless job repairing and repainting my bumper that had scratches and was slightly detached and completed the repairs in 2 days (originally was told 3-4 days). Another plus is that they washed and vacuumed my car too! I would definitely consider this shop again for any future auto body repairs!