I have needed body work twice recently, one major and one fairly minor. Both times the office staff were friendly and helpful. Mark and Veronica made the whole experience painless, including connecting with State Farm insurance and Enterprise rental car for the vehicle I'd be using while my car was in the shop. The first time happened while a big convention was in town, so rental cars were in short supply. The two of them called several Enterprise locations trying to find me a car, and when none could be found, they moved the start date of the repair to a day when a rental was available. (The car was drivable). Then, they didn't have a repair appointment time available on that second date, but arranged one for me at another Fix location, AND HANDLED GETTING THE CAR TO AND FROM the other location. Both the shop and the office are the cleanest and quietest of any body shop I've ever seen.

I had a wonderful experience with this repair shop. They did an excellent job with my car. Everyone I interacted with was friendly, helpful, and professional. They genuinely care about their customers. Highly recommended to anyone looking for honest quality repair and outstanding customer service.

Josh, Mark and Franco are a great team. My car was here last month for damage that was repaired to perfection. So when my car was damaged again only 2 weeks after getting it back, there was no question where I would take it. I also want to thank the paint and body guys that work behind the scenes and do such amazing work. Follow up, got my car back from the second event. Once again everything was flawless. Thank you to the entire team including those who may not get recognized often enough. Thank you to the body work, paint and detailed. Highly recommend.

I am so happy with my experience!! It’s overwhelmingly stressful to deal with insurance / car accident repairs as is, but Josh, Mark, and the entire Fix Auto Folsom team were amazing and easy to work with. I was anxious to get my RAV4 repairs done after getting rear-ended a few weeks prior. I filed a claim with my insurance company and they seamlessly coordinated with Fix Auto to complete the repairs. The entire team provided excellent customer service - they provided an accurate estimate of the repairs the day I brought my car in, dropped off my car just two days after, and my car was fixed back to its original state within just 1 week! Throughout this entire process they were transparent and maintained consistent communication. Beyond grateful for Fix Auto Folsom for coming to my car’s rescue!!