Earlier this summer, I needed to find a body shop that was familiar with my Kia EV9 and we decided to go through Fix Auto Poway. Very glad I did. We partnered with Jeff as our estimator and he handled everything. I am so grateful for his excellent communication with frequent updates and diligent responses when we sent him multiple questions. He also handled a lot of the communication with the insurance agent from the other party. His team did a great job with my car, and all these months later I'm still very happy and satisfied with their work. Thank you, Jeff, Victoria, and team for helping us!

Very satisfied with my experience for my BMW EV. I worked with Vicky for appointments and claims, paperwork while Matthew supported for repairs, estimates and all correspondence with the insurance company. I was always kept updated during the process. Fix Auto Poway is very good collision repair center. They have the right technology, people to support in diagnosis and repairs and ensure all repairs use OEM parts and all repairs get certified by the manufacturer. I highly recommend them.

I picked Fix Auto Poway based off the positive reviews and their status as a BMW certified collision repair center before trusting them with my M5. Matthew in particular was of great help and was very communicative even when the at-fault insurer was not. The repair looks outstanding. I'm glad I chose them.

Exceeded my expectations! After first taking my Rivian to a shop recommended to me by my insurance company and was told they can’t actually repair Rivians, I ended up speaking to Vicky who was able to get me in that same day. The shop is impressive. Very clean and organized with state of the art equipment. The communication from Matthew was amazing and he kept me updated throughout the process. Would highly recommended this shop.