I came in today to schedule a repair of a scratch on my car door. When it was apparent I wouldn’t be able to get the car back in the time that I needed, the customer service representative, Julian, bent over backwards to find me a solution. He recruited Derek, the production manager, and together they came out and fixed my car themselves. They were both warm and gracious. They truly bent over backwards to provide the best service I have had in years. I don’t live in AZ but will be recommending this Fix location to all my AZ family and friends.

Definitely recommend fix auto! Julian was excellent throughout the process of getting my vehicle fixed! They have good communication when it comes to updates and questions. I wish more places were like them. Work on vehicles was done close to perfection. Even everyone in the office was so nice it felt so welcoming and friendly!

I had an excellent experience with Fix Auto Scottsdale after bringing in my Kia K4 for front-end repairs. From start to finish, the team was professional, communicative, and clearly committed to quality work. A big thank you to Matt, and Geraldo, who helped me throughout the process. Both of them made everything incredibly smooth and stress-free. They kept me updated, explained the repairs clearly, and made sure everything was handled the right way. They truly went above and beyond to make my experience as great as possible. When I got my car back, it looked as good as new, flawless paint match, and everything functioning exactly how it should. The turnaround time was also great, and the whole insurance process was handled seamlessly. If you’re looking for a trustworthy, high-quality auto body shop, I highly recommend Fix Auto Scottsdale. They truly go above and beyond.

Review for Fix Auto Scottsdale Arizona ⭐️⭐️⭐️⭐️⭐️ ✨Update and second review✨ Second time here — and once again, the Fix Auto Scottsdale team crushed it. We had a rare hailstorm about a month ago, and my car took nearly 30 dents across the hood, sides, roof, and trunk. They repaired it flawlessly — you’d never know it was damaged. Friendly team, excellent communication, and very reasonable pricing. Truly the best at what they do. ———— Let’s be honest—customer service in America is on life support. Long hold times, no callbacks, wrong orders, lack of follow-through—we’ve all been there. Oh—and don’t forget the upselling and overcharging. It’s everywhere. But I’ve got good news: the buck stops here. I recently brought my Mazda CX-50 Turbo to Fix Auto in Scottsdale, and the experience was nothing short of exceptional. From start to finish, I received white-glove service—something you can’t even buy anymore. From cradle to grave, every team member delivered. • The Director of First Impressions (yes, that’s what they call the front desk) was professional, welcoming, and knowledgeable. • James, my estimator, was honest, fair, and beat out multiple competitors—without me even asking him to sharpen the pencil. • Julian coordinated the entire process with crystal-clear communication and a genuinely pleasant attitude. • They even arranged Lyft rides to and from the shop—at no extra charge. • Most impressive? My car was done early. Not just on time—early. And here’s something I’ve never seen before: the painter not only matched my color perfectly, but gave me a small touch-up sample to take home. Just in case I get a chip down the road and want to fix it myself—saving me money. Totally unexpected, and very appreciated. In a world where quality service is becoming extinct, Fix Auto Scottsdale shines like a beacon of integrity, professionalism, and old-fashioned excellence. If you’re tired of being treated like a number, go see these folks. They still believe in doing things right. —Super Agent Logan