At its 2019 Annual Conference, Fix Auto USA reiterated the distinct and diverse value of its proven platform and the fundamental values its network appreciates. As a key tenant of the Conference, Fix Auto USA Franchise Partners and their Co-Pilots were joined by executives representing every facet of the industry, allowing for the complete participation of the Fix Auto USA family.
“Our Conference serves as a prominent reminder of the intangible and tangible value Fix Auto USA delivers to our network of high-performing locations. Networking with other best-in-class operators and allowing them to foster relationships so they can mutually thrive in a consolidating marketplace is just one example of the value our Members receive by attending Conference,” stated Fix Auto USA President and CEO Paul Gange. “Bringing our entire Family together is not only critical to our success, but also to our culture.”
Photo: Fix Auto USA’s 17th Annual Conference sets record attendance.
Following the Conference’s opening, VeriFacts Automotive publicly recognized Fix Auto USA for achieving the highest percentage of VeriFacts VQ Medallion shops of any brand in the world. This award reconfirms the brand’s commitment to quality repairs and elevates Fix Auto USA’s brand value.
Continuing a Conference tradition, the Fix Auto USA Family raised over $50,000 for a very worthy cause, The Fix Auto USA Tim Clark Memorial Scholarship; which awards scholarships to those looking to enter collision repair. Helping others pursue education was a passion of Tim’s and this scholarship aims at doing just that—providing an education so tomorrow’s collision repair students can be successful.
Recognizing and rewarding accomplishments is a highly valued component of the Conference’s agenda. Each year, Fix Auto USA selects and honors a Franchise Partner that stands well above the rest and demonstrations talents that help thrust the brand forward, advances the brand’s image, represents the absolute best-of-the-best. This year’s Franchise Partner-of-the-Year award was presented to Selvi Rizk, who operates two Southern California Locations—Fix Auto Brea and Fix Auto Moreno Valley—and participates on the brand’s Market Leaders Advisory Council.
Photo: Franchise Partner-of-the-Year Selvi Rizk pictured with Fix Auto USA executives and past recipients. From left to right: Paul Gange (President and CEO), Selvi Rizk, Peter Reszczynski (2017), Mary Oliver-Springer (2018), Steve Springer (2018), and Landon Thompson (Fix Auto USA Vice President of Operations).
“Being named Franchise Partner-of-the-Year is a distinct privilege and is also a career highlight for me. I was thrusted into this business ten years ago into the daunting task of turning around a troubled business. I’m happy to have been able to overcome the challenges of the past and focus on a brighter future,” commented Fix Auto USA Franchise Partner Selvi Rizk. “I became a Franchise Partner for many reasons, one being to elevate my profile, and that of my business, within the industry, so that others, especially females, may be inspired and motivated to enter this industry, as the next generation. It’s my hope that this honor becomes a beacon of motivation for them.”
In addition, the following awards were presented to those Franchise Partners who have consistently distinguished themselves by exemplifying Fix Auto USA’s Family Values. They embody the essence, culture, and approach that differentiates Fix Auto USA.
- Vision Award was presented to Marvic Vila; who operates Fix Auto Daly City and Fix Auto San Francisco – South of Market
- Operator-of-the-year was presented to Jim Huard; who operates Fix Auto Anaheim, Fix Auto Costa Mesa, and Fix Auto Irvine
- Rookie-of-the-Year was given to Arthur Mercado; who operates Fix Auto Alameda and Fix Auto Castro Valley
- Arrow Award was presented to John Kimpton; who operates Fix Auto Springfield
Finally, those locations with market-leading performance and those individuals who consistently go beyond the call of duty were recognized. The following awards were presented based on quantifiable criteria:
- The Best Length of Rental award was presented to Fix Auto Irvine, for the second consecutive year.
- The Best CSI award was presented to Fix Auto Modesto, for the second consecutive year.
- The Best Estimator award was presented to Tina Perez from Fix Auto Oceanside.
- The Going Green Top Shop award was presented to Fix Auto Irvine.