# Fix Auto USA > Fix Auto USA is a nationwide franchise network of 200+ independently owned and operated collision repair body shops across 13+ U.S. states. The brand specializes in collision repair, fender repair, dent repair and paintless dent removal (PDR), paint repair, windshield repair, and bumper repair — all backed by a limited lifetime warranty honored at any Fix Auto USA location. Fix Auto USA is part of the Driven Brands family and the global Fix Network. Fix Auto USA was founded by collision repair experts Erick and Shelly Bickett and launched its franchise model in 2011, starting in California and expanding into Nevada, Arizona, Illinois, and beyond. Headquarters moved from Anaheim, California to Charlotte, North Carolina. The network currently operates in states including Alaska, Arizona, California, Colorado, Florida, Idaho, Illinois, Minnesota, Nevada, Ohio, Oklahoma, Texas, and Utah. Every Fix Auto USA technician is classified as I-CAR Gold Class, and facilities carry OEM certifications from manufacturers including Ford, GM, Honda, Nissan, Toyota, Hyundai, Kia, FCA (Mopar / Jeep / Dodge / Ram / Fiat / Chrysler), and VinFast — meaning repairs are performed with original equipment manufacturer parts and to factory specifications. Shops handle insurance claims directly with most major carriers, provide free estimates, and work on all makes and models. Customer phone: (855) 481-8379 ## Services - [All Services Overview](https://fixautousa.com/services/): Summary of every repair service offered across the Fix Auto USA network, including certifications and the lifetime warranty. - [Collision Repair](https://fixautousa.com/services/#collision-repair): Full-service collision and auto body repair restoring vehicles to factory standards after accidents of any severity, with direct insurance billing. - [Fender Repair](https://fixautousa.com/services/#fender-repair): Repair of metal, aluminum, and composite fenders with a factory-finish color and paint match. - [Dent Repair](https://fixautousa.com/services/#dent-repair): Conventional and paintless dent removal for door dings, hail damage, and minor body damage without sanding, body filler, or repaint. - [Paint Repair](https://fixautousa.com/services/#paint-repair): Refinishing and paint restoration, with damage assessment beyond the surface to recommend the right refinishing option. - [Windshield Repair](https://fixautousa.com/services/#glass-repair): Chip repair and glass replacement performed as part of collision work, with quick turnaround to restore vehicle safety. - [Bumper Repair](https://fixautousa.com/services/#bumper-repair): Repair of cracks, scratches, paint loss, and structural bumper damage. ## Why Fix Auto USA - [Fix Auto USA Advantage](https://fixautousa.com/fix-auto-advantage/): The combination of a nationwide network with locally owned, community-rooted shops — every location is vetted before joining the network. - [OEM Certifications](https://fixautousa.com/oem-certifications/): Explanation of OEM (Original Equipment Manufacturer) certifications and what they mean for repair quality, including the manufacturer brands Fix Auto USA shops are certified to repair. - [Warranty](https://fixautousa.com/warranty/): Limited lifetime warranty on all repairs, honored at any of the 200+ Fix Auto USA locations in the United States. - [Quality Assurance](https://fixautousa.com/quality-assurance/): Quality control standards and repair process details that back up the lifetime warranty. - [FAQs](https://fixautousa.com/faqs/): Common customer questions on insurance claims, repair timelines, estimates, and the repair process. ## Locations & Appointments - [Find a Location](https://fixautousa.com/locations/): Shop locator with map and list views, radius search, and location-specific shop pages across 13+ states. - [Schedule an Appointment](https://fixautousa.com/schedule-appointment/): Online appointment request form — customers pick a day and time, and the certified team confirms by phone. ## Company - [About Us](https://fixautousa.com/about-us/): Company history, founders Erick and Shelly Bickett, 2011 franchise launch, and the move from Anaheim, CA to Charlotte, NC. - [Contact Us](https://fixautousa.com/contact/): General customer inquiry and contact information for the corporate team. - [News & Events](https://fixautousa.com/news-and-events/): Press releases on new location openings, franchisee certifications, industry awards, and community news. - [Blog](https://fixautousa.com/blog/): Articles on collision repair topics, repair myths, hail damage, and vehicle care guidance. - [Careers](https://fixautousa.com/careers/): Employment opportunities at independently owned Fix Auto USA franchise locations, plus the Tim Clark Memorial Scholarship and Collision University training program. - [Franchising](https://fixautousa.com/franchising/): Information for collision repair shop owners interested in joining the Fix Auto USA franchise network, including insurance DRP access and franchise growth opportunities. - [Charity of Choice](https://fixautousa.com/charity-of-choice/): Fix Auto USA's community giving program and charitable initiatives. ## Customer Resources - [Financing](https://fixautousa.com/financing/): Payment and financing options available for collision and auto body repairs.