Had a great experience with Fix Auto Chicago on Fullerton. They were the best reviewed shop I could find in Progressive’s network, and I’m really glad I went with them. The paintwork turned out great. The color match was excellent and the blending into the surrounding panels was really well done. They were also accurate with the repair timeline and actually finished the car a day earlier than promised. One thing that really stood out was the extra effort they put in. I had aftermarket sound deadening material installed inside my door, and they took the time to figure out what material I had used, bought the same product, and installed it in the new door. I definitely wasn’t expecting that level of attention to detail. They were also kind enough to stay open a few minutes past their posted hours when I was running late to pick up the car. Overall, really happy with the quality of the repair, communication, and customer service. I’d definitely recommend them.

I had an excellent experience with this auto shop from start to finish. After my car was damaged in an accident, I was honestly expecting a stressful and drawn-out process—but that’s not what happened here at all. From the moment I brought my vehicle in, the staff made everything feel manageable and transparent. They consistently kept me in the loop throughout the entire repair process, taking the time to call with updates and explain what was being done. That level of communication made a huge difference and gave me real peace of mind while my car was in their care. When I finally picked up my vehicle, I was genuinely amazed. It looked as if it had never even been in a crash—the repairs were flawless, and the attention to detail really showed. On top of that, they went the extra mile by cleaning the interior, which was such a thoughtful touch and made the whole experience feel even more complete. I wouldn’t hesitate to recommend them to anyone in need of repairs.

I brought my car to Fix Auto Chicago after an accident, as they were recommended by the insurance company. They did an amazing job—the car looks absolutely brand new. ​The level of service here is top-notch. Denise at the front desk was incredibly helpful throughout the entire process, keeping me informed with text updates and calling whenever something needed more attention or a quick approval. It made the whole experience very smooth and transparent. ​A huge shout-out to Juan, Denise, and Leti for their hard work. I especially appreciated Leti following up and checking in with me even after the repairs were finished to make sure everything was perfect. ​If you want professional repairs and a team that actually communicates, this is the place to go!

Our car was hit by a U-Haul van while parked on the street in our neighborhood. Our left front end was damaged. When looking at repair shops in and out of the insurance company’s network I found that Fix Auto Chicago had a high rating compared to other options around. The reviews and high ratings are what made me choose Fix Auto Chicago. Hernan and Denise were both super helpful and friendly over the phone and in person! They made what was a stressful situation so much easier to navigate. Hernan was helpful in getting me scheduled while Denise was out. Denise followed up when she returned and made sure I had been taken care of. Denise was helpful in getting the rental service to come pick me up after I had dropped off the car for repairs. Hernan was very attentive to details on the car from beginning to end. He walked me around to explain the damage and state of the car before repairs and walked me through the repairs after the work had been completed! Hernan accommodated my request to call me and discuss parts options once they were ready to be ordered. The team discussed out pocket costs for things that might not be covered by insurance if I opted for OEM parts so I could make an informed decision. I was provided with text communications throughout the entirety of the repairs. I picked up the car recently, 11/13/25. The quality of the work is amazing! Can’t tell anything happened to the car. The work speaks for itself. I was nervous at first as this was the first time I have ever needed to have my car fixed due to body damage. From drop off to pick up, my experience was great! Seeing the finished repairs made me very thankful I had chosen Fix Auto Chicago. The reviews are true, the team at the Fullerton Fix Auto Chicago is amazing! I would use them again if the need arose! First choice! Really appreciate their care for quality work and customer service! Thank you, much appreciated!